Job Description
customers and intermediaries that come to the counter. The role of the Counter Agent is to own and manage the customer experience of small/midsized/one-time customers (Essential Services Customers) and selected Care customers.The role of the Counter Agent is to deliver the customer experience of feeling trust, cared for and pleased in all interactions with customers and intermediaries that come to Maersk Line.In all aspects of the position to identify and bring forward opportunities for improvement of the customer experience and Maersk Line efficiencies and processes.The Counter Agent is responsible for the end-to-end customer experience in compliance with all company procedures and regulatory requirements.The Counter Agent is also expected to guide both external and internal customers on the modalities of our business.The Counter Agent would require to on-board customers in line with Onboarding guidelines attached.
Responsibilities + Skills
Education
The role of the Counter Agent is to deliver the customer experience of feeling trust, cared for and pleased in all interactions with customers and intermediaries that come to Maersk Line.
Experience
