Job Description
Client DetailsOur client is a leading multinational technology company known for its innovative products and professional workplace culture. With a strong presence across Japan and the Asia-Pacific region, the company fosters an environment where collaboration, learning, and precision matter.DescriptionProvide on-site IT support to employees (desktop, laptop, mobile, and peripheral devices)Handle IT requests and incident tickets through systems such as ServiceNow or similar toolsManage IT inventory, asset control, and user access settingsSupport account creation, security updates, and access management for joiners and leaversAssist with onboarding and IT orientation for new employeesContribute to documentation such as IT manuals and troubleshooting guidesSupport lead engineers in small-scale IT infrastructure or ERP-related projects (e.g., SAP maintenance)Job OfferLong-term contract with potential for extensionOpportunity to learn enterprise IT systems (SAP, Active Directory, etc.)Work-life balance: weekday hours, minimal overtimeInternational working environment with bilingual communicationIf you are passionate about technology and thrive in a business services environment, we encourage you to apply for this IT Support role today!
Responsibilities + Skills
Education
Diploma or equivalent qualification in IT, Computer Science, or related fieldAt least 2 years of experience in end-user support or IT helpdeskStrong understanding of Microsoft Office Suite and Windows environmentsJapanese: Fluent/ English: Intermediate communication abilityExperience with IT ticketing systems (ServiceNow or equivalent)Nice-to-have:
Experience
