Job Description

An open-source software company seeks an IT Support Specialist to spearhead the IT function in Japan. In this role, you'll provide front-line support, troubleshoot hardware and software issues, and collaborate with global teams to enhance IT processes.Troubleshoot hardware and software issues for end-usersDeploy equipment to remote users and maintain an asset inventoryManage access, permissions, and account managementInstall, troubleshoot, and maintain hardware and softwareCoordinate with suppliers for equipment procurement and office maintenanceOversee office facilities and handle visitor coordinationCommunicate announcements, updates, and alerts to employeesSupport documentation of incidents, processes, and training manuals