Job Description

Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies.Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognized in the Best Employers for Diversity 2019 awards.We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Cheltenham.Your OpportunityYou will be required to work a minimum of 8.25 hours per week.The pay rate is £13.37 per hour, paid to you at the end of every month.When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.Your ResponsibilitiesIn this important position, you will be required to:Welcome, greet and check-in customers/test-taking candidates.Comply with all exams testing security and procedures and follow company policies using careful judgment.Verify customer/candidate personal identification documents and explain the exam testing process/rules.Proctor / invigilate candidates while they are completing their exam/test.Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.