Job Description

This is a truly exciting opportunity as you'll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.Your ResponsibilitiesIn this important position, you will be required to:Welcome, greet and check-in customers/test-taking candidates.Comply with all exams testing security and procedures and follow company policies using careful judgment.Verify customer/candidate personal identification documents and explain the exam testing process/rules.Proctor / invigilate candidates while they are completing their exam/test.Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.