Job Description
Forward planning to ensure right resource is available at the right time in the coming week.Updating the Duty Manager to ensure they are kept well informed and able to pro-actively support.Supporting managers to co-ordinate seasonal, community and charity events, creating a great inclusive atmosphere.Being knowledgeable of department KPI’s and delivers the practical actions required to achieve these.
Responsibilities + Skills
Ensuring the team are dressed for service and positively reflect our brand.Providing constructive feedback to Team Manager on individuals contribution to serving customers well.
Education
Understanding what may be getting in the way of individuals delivering a great service and actively remove these obstacles with them.
Experience
