Job Description
Purpose Delivery of the retail plan across all areas of the store including commercial, operations, people, visual and customer Drive improved KPI performance and deliver operational efficiency Setting the strategic direction for the store aligned to the retail priorities Ensuring the teams within the store are clear on their part to play and holding all line managers to account Take full accountability for all line management and associated people activity of managers within the store Support the store to trade safely and legally, protecting customers,colleaguesand the M&S brand
Responsibilities + Skills
Great communicator and active listener who will inspire, share theirknowledgeand best practices with othersProven ability to plan and review across weekly,monthlyand quarterly timeframesProven ability to consistently deliver under pressure demonstrating high levels of resilienceAbility to build and maintain relationships with key stakeholders across all levels of the business
Education
Addresses beliefs and mindsets around resistance to change and supports colleagues in adaptingHolds themselves and their teams accountable for delivering objectives and business targetsProactively seeks input from customers and colleagues to uncover new business opportunities
Experience
