Job Description
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.You will be responsible forYou will listen to customers and act on their feedback in a timely manner, following up on all complaints ensuring your team are clear on the role they play in improving the shopping experience based on customer feedback.You will deliver a great shopping trip for customers every day, making sure your team are working effectively as per the Tesco operating model.You will engage your team to deliver the best availability for customers throughout the day, spending time with the Stock and Admin manager to ensure that weekly RFID counts are completed.You will encourage your team to be passionate about our products, and ensure that our product range is presented well, maintaining correct handling and storage routines.You will create a first impression in your area for customers that you can be proud of, coaching your team to maintain shelf standards in the most efficient way, so customers can see and reach the product.You will lead the service culture in your department, always role modelling helpful and friendly service behaviours and demonstrating your enthusiasm to do what is right for our customers.You will actively control costs on your department and deliver your budgets, leading your team to minimise all aspects of waste and complete waste routines accurately.
Responsibilities + Skills
Uniform provided and policies to support you for all of lifes moments, big and smallAccess to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
Education
Understanding the needs of the internal or external customer and keeping them in mind when taking actions or making decisions.
Experience