Job Description
This role will best suit an individual who enjoys working as part of a team, is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our customers first.Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.You will be responsible forWhilst specific responsibilities will be dependent upon the changing needs of the business, the following provides an overview of the role’s key responsibilities and measures:Engaging with retail leadership teams to achieve the TFDL business ambitionRole modelling the delivery of brilliant customer serviceDelivering a structured improvement programme within underperforming Cafes, through coaching the Cafe General Managers along withDeveloping capability across the Cafe General Manager populationDelivering the cafe trade plans through consistent execution across all cafesCollaborating with store & office teams to deliver the Operational plansProviding meaningful feedback through to the office, to improve the customer propositionCollaborating with Tesco store leadership team to optimise commercial opportunitiesManaging my time efficiently ensuring I get the best out of myself and my team
Responsibilities + Skills
Self-driven and motivated to make a difference every dayAble to build solid working relationships at all levelsAbility to demonstrate strong written, verbal communication and presentation skills
Education
Being a great communicator at all levels, tailoring the interaction for the audienceBeing a strong and inspiring people manager, providing clarity on the direction forwards
Experience