Job description
We like to think of our Collections team as financial health champions. They're dedicated to supporting customers facing financial difficulties and using their knowledge to provide practical help and solutions. Our team is growing and we're now looking for even more champions to support our major UK banking client. So, if you already have 1 year+ experience in a similar within a bank or financial services company, you love talking with people, and believe in providing a first-class customer experience, then you’ve probably already got what it takes to succeed here. £25,000 - Monday - Friday (9am - 5.30pm)£26,000 - Shift working - 5 days a week. Monday to Friday (8am - 8pm) and every other Saturday (9am - 5pm) What’s in it for you?100% remote working – all you’ll need is a quiet space to work and a good internet connection!22 days annual leave, plus bank holidaysEmployee discounts, health and wellbeing benefits, pension scheme and lots more
Responsibilities & skills
Education
Resilience and a strong work ethic - A role in operations is very fast paced and youll need to be able to multi-task andwork well under pressure.A willingness to learn - and use and navigate multiple IT programs and tools
Experience
Experience in a similar financial support/financial assistance/collection & recoveries role - ideally within a bank or financial services company
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Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
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