We like to think of our Collections team as financial health champions. They're dedicated to supporting customers facing financial difficulties and using their knowledge to provide practical help and solutions. Our team is growing and we're now looking for even more champions to support our major UK banking client. So, if you already have 1 year+ experience in a similar within a bank or financial services company, you love talking with people, and believe in providing a first-class customer experience, then you’ve probably already got what it takes to succeed here. £25,000 - Monday - Friday (9am - 5.30pm)£26,000 - Shift working - 5 days a week. Monday to Friday (8am - 8pm) and every other Saturday (9am - 5pm) What’s in it for you?100% remote working – all you’ll need is a quiet space to work and a good internet connection!22 days annual leave, plus bank holidaysEmployee discounts, health and wellbeing benefits, pension scheme and lots more

Resilience and a strong work ethic - A role in operations is very fast paced and youll need to be able to multi-task andwork well under pressure.A willingness to learn - and use and navigate multiple IT programs and tools

Experience in a similar financial support/financial assistance/collection & recoveries role - ideally within a bank or financial services company