Job description
In our Cafes, it’s all about creating a rewarding work environment by given the opportunity to make a difference in someone’s day, every day. Being a General Manager in our Café will feel like running your own business with the backing of a big brand we all know and love.Never a late night, you can finally have a career in hospitality with the work-life balance you were looking for! Because our business is growing, we can offer you job security and the opportunity to develop your career alongside us.If you’re looking for a career in hospitality where you can make a difference by delivering phenomenal standards and store growth and are passionate about creating an exceptional workplace for all your team, this is the role for you!You will be responsible forDriving all Cafe operations – remember this is your CafeDeveloping, inspiring & leading the best cafe teamTaking ownership of HR within your cafe including absence management and recruitmentCreating an environment with your team which balances serving the customer and having fun, you are not just a "manager" but an integral part of the team.Being fully accountable for guest experience, finance, sales growth, legal compliance and team development, both FOH and BOH.Hands on management of the CaféFocusing your energy on product availability, upselling & controlling costsStriving to always do better for your guests.Owning your profit and loss so you so you can take the necessary steps to improve your cafes’ efficiency & profitability.
Responsibilities & skills
Education
Evidence of growing guest satisfactionPositive attitude with a passion for customer serviceManagement experience within the hospitality industry.Evidence of developing successful hospitality teams.To be someone who thrives in a branded business, with set menus, food specs, etc.
Experience
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Tesco
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