Job Description
ABOUT THIS ROLEAssociate IT Manager will be responsible for all support queries across the Data & Technology departments, working to deliver best value services for the benefit of our clients, employees and investors through the application of computer and communication technology.Key Accountabilities:Providing support and assistance to the overall Data & Technology service functions, including end user computing, basic computer system training, inventory management, installations, repairs and maintenance of desktop PCs, notebooks, and printersSupervise and provide work direction to IT support staff, ensuring that the delivery of first class customer experience within the end user computing environment is achieved.Working with senior management to provide forecasting and expenditures related to local budgetsEnsuring that the management and provisioning of systems is available to our end users, within the agreed IT catalogue of systemsProvide support and leadership to IT related projects, ensuring deliverables are managed in line with deployment.Perform 1-2-1’s, appraisals and involved in employees career growth
Responsibilities + Skills
University/College degree in a relevant technical area (Electrical Engineering, Information Systems, Computer Sciences, Computer Engineering) preferred or technical training certificate and equivalent experience.
Education
Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detailWillingness to work in a matrix environment and to value the importance of teamwork
Experience
