Job Description

Description About this role  WHAT TEAM WILL YOU BE ON?The global Corporate Communications team at BlackRock is responsible for internal and external communications that connect us under the “One BlackRock” inclusive and collaborative environment, and advance BlackRock's purpose of helping more and more people experience financial well-being. We work to develop compelling communications programs that enhance the firm’s culture, drive growth, strengthen our reputation and build our brand.WHY IS YOUR ROLE IMPORTANT?We are evolving how employees across the firm access information, resources and tools through an integrated experience. You will support the employee digital experience programming as a key member of a global, cross-functional internal communications team. You will partner with peers and experts across the firm to solve complex digital, engagement and communications challenges.The ideal candidate will bring strong technical and analytical skills, coupled with solid communications and organizational skills. This person must have the ability to work effectively in a complex global, fast-paced environment and provide counsel and support to stakeholders and collaborators at all levels.WHAT WILL YOU BE DOING?Developing and maintaining internal communications analytics reporting, identifying tech solutions (such as Power BI) that can automate data collection across various channels (intranet, email, video, etc.)Analyzing data and conducting user research/testing to understand the needs, preferences and behaviors of employees; using findings to guide the experience and engagement with internal content; share data and insights with team and business partners.Partnering with our team and tech partners to enhance the firm’s intranet experience on SharePoint Online as well as the digital experience across other channels, supporting front-end content configuration and organization, applying the principles of user experience (UX) design to create and maintain a consistent and intuitive taxonomy, information architecture and navigation.Providing support for a community of microsite owners and internal partners in developing their digital communications channels.Building strong working relationships with our Digital Workplace and tech colleagues to create operational synergies; collaborating with communications team members in the Americas, Europe, the Middle East and Asia Pacific.Participating in shaping and evolving the internal communications program and infrastructure as a core and valued member of the global team.