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Service Operations Specialist (f/m/x) Identity And Access Ma
Job description
We are looking for a Service Operations Specialist (f/m/x) who will be responsible for day-to-day service operations for the central Identity & Access Management system. Your key responsibilitiesManaging and supervision of the vendor responsible for RTB (Run-the-Bank) incl. operations as well as the management of smaller projectsSupporting S2/S1 incident calls for the One Identity Manager product; ensuring escalation of operational, regulatory, or other risks to managementSupporting audit requests (e.g., presentation of the solution, delivery of evidence) as well as monitoring subsequent implementation processesService operations (management of incidents, knowledge, problems and change)Ticket and process analysis to drive continuous improvements in implementations according to industry best practices, while also complying with safety regulations as well as control processes
Responsibilities & skills
Education
Excellent communication skills (English and German fluent)Knowledge of access lifecycle systems (with a focus on request & approval, provisioning, recertification, admissions/exits) is desired
Experience
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Deutsche Bank
We are Germany’s leading bank with strong positions in Europe and significant presence in the Americas and Asia Pacific. We’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over ... Read moreMission: We are Germany’s leading bank with international reach. With a strong position in Europe and a significant presence in Asia and the Americas, we merge local knowledge with global vision. To put it simply, we see things differently – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short-term gains, and serving society with ambition and
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