Employee In Customer Contact (m/f/d) In The VW Center Schlei

Job Description

With the brands Audi, Volkswagen, Volkswagen Commercial Vehicles, SEAT, Cupra, ŠKODA, Porsche and Lamborghini and around 2,000 employees at the Munich location, the MAHAG Group is one of the largest car dealerships in Germany. As a subsidiary of the Volkswagen Group, we want to continue to grow.We are looking for a motivated and dedicated person to start as soon as possible on a full-time basis in MunichEmployee (m/f/d) in customer contact at the VW Zentrum Schleibingerstraße 12 - 16, 81669 MunichWhat awaits you:You are the "voice" of our dealership. As the communicative center, you represent our dealership primarily on the phone and are therefore the first point of contact for our customers. Outstanding service quality and customer satisfaction are the guidelines for your daily work. You will also support our dealership in many organizational and commercial tasks.Your tasks:Telephone and personal customer supportAllocation and scheduling of service appointmentsProcessing and forwarding (telephone) customer inquiries to the responsible contact personsEditing call logs

Responsibilities + Skills

Education

Confident handling of all electronic means of communication (telephone, computer, etc.)Communicative and competent appearanceDistinctive service and service orientation as well as high ability to work in a team

Experience

Job Summary

  • Published on: Saturday, 10th June 2023
  • Designation: Employee in customer contact
  • industry: Medical and Health
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Aachen
  • Salary: 0
  • Gender:
  • Application Deadline: Saturday, 10th June 2023

About the Company

  • Company Name: Volkswagen.
  • Address: Berliner Ring 2, 38440 Wolfsburg, Germany
  • Website: https://www.volkswagenag.com
  • Company Profile:
  • With cars named for climate patterns, insects, and small mammals, Volkswagen (VW) leads the Continent as Europe's #1 carmaker. Along with Golf (Gulf Stream reference) and the New Beetle, VW's annual production of more than 7 million cars, trucks, and vans includes such models as Passat (trade wind), Jetta (jet stream), Rabbit, and Fox. VW also owns a garage full of luxury carmakers -- AUDI, Lamborghini, Bentley, and Bugatti. Other brands include SEAT (family cars, Spain) and Skoda (family cars, the Czech Republic). Late in 2009 VW acquired a 49.9% stake in Porsche for about E4 billion (almost $6 billion) as the first step in combining the two into an integrated car company.

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