Job descriptionAirbus is pioneering sustainable aerospace for a safe and united world. The company is constantly innovating for efficient and technologically advanced solutions in the aerospace, defense and connected services sectors. Airbus offers modern and fuel-efficient commercial aircraft and related services. Airbus Logistik GmbH, a 100% subsidiary of Airbus, founded in April 2021, takes over the logistical supply of the final assembly lines in Hamburg, Tianjin (China) and Mobile (USA). This underlines the importance of the Hamburg location as a group-wide center for the A320 program. For these new opportunities and challenges in the world of logistics, Airbus Logistik GmbH in Hamburg is now looking for motivated employees for the position of logistics controller (D/M/W) in customer support for a limited period of two years for our location in Finkenwerder. Your activities include:Main contact person for the Airbus departments for logistics problems & incidents (Purchasing, QS, FAL HH, TLS, USA, China)daily work in the Service Now Tool - problem & cause analysisForecast Analyse - LWOE (Logistik Work Order Enablement)Participation in the customer SQCDPEvaluation and further development of KPIsEnd-to-end prioritization & implementation responsibility for customer requirements and escalationsRecording & clustering from the root cause analysis of customer complaints with subsequent monitoring 

Very good knowledge of the German language, both spoken and writtenBasic knowledge of English

Recognizing and responding to problems and weak points in a timely mannerIT knowledge in the area of materials management systems, WMS, SAP, MS Excel, MS Word, Google Sheet, Google TablesCustomer awareness