Job Description
Description The pharmacy technical assistant assists the pharmacist in the fulfilment of prescriptions, the keeping of patient files and the execution of technical duties related to the preparation and dispensing of medications. The technical assistant also participates in inventory management and other delegated tasks.Responsibilities:Greet customers, carry out collection of data, create/update the patient’s fileFulfill and package the prescriptionsOffer customer service that is professional, empathetic and enthusiasticRespond to phone callsHelp detect potential problems of non-compliance and know to refer patients to the pharmacist, when requiredSee to the cleanliness and hygiene of the laboratory as well as the placement of merchandiseMaintain the stock of the pharmacy using the inventory control systemsArrange transfers from third party payers (if applicable)Perform the duties of pharmacy cashier, if neededMonitor the expiry dates of medications
Responsibilities + Skills
Education
Aptitude for mathematical calculationsHighly-developed sense of customer serviceCommunication skills, listening and empathyAttention to thoroughness and detailAutonomousTeam playerPharmacy technical assistant diploma is an assetExcellent computer skills: Word, Excel, RxPro
Experience
