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information technology
Enterprise Client Account Manager Ads Sales Specialist
Job description
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance?We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.Utilize advanced support technologies and processes engineered to achieve outstanding results.We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team!Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job DescriptionJob Role & Profile: B2B Sales Customer Expert IIAdvertised as : Enterprise Client Account ManagerLocation: Toronto Office (Eglinton East or The Well, 250 University Ave. DT Toronto)- Fully On siteReports to: B2B Sales SupervisorContract: Regular, Full-timeEducation: College Diploma / DegreeTravel Requirements: NoFor existing vacancy: YesAbout UsTP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects.Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.Our Work CultureAt TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.Autonomous - We encourage and trust your decision-making skills.Progressive work environment- If you have skills to prove we have all ladders for you to growFlexible - We believe in resultsInnovative - All ideas matterInclusive - Everyone is Included and everyone winsAbout the jobWe are seeking a Client Account Manager Support professional to join our team, partnering with one of the fastest-growing companies in ad sales. In this role, you’ll be our client’s Enterprise Sales Team with account management activities and be instrumental in driving the success of advertising solutions. You will leverage AI based data-driven sales strategies and foster strong strategic partnerships to help clients achieve their marketing objectives. Compensation: $70,000 CAD base salary, plus $5,000 annual onsite work premium.Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)Partner & Client ManagementBuild and nurture strategic partnerships by supporting campaign performance, optimizations, and opportunities, collaborating with internal teams to achieve partner goals.Cultivate strong relationships with key stakeholders across partner organizations, establishing yourself as a trusted advisor and proactively advocating solutions that deliver exceptional outcomes.Support client engagements by deeply understanding business objectives and delivering tailored, consultative solutions for shared success. Pre-Sales and Strategic Planning (Executed at the direction of client account managers & sellers)Contribute to RFPs, participate in client meetings, and conduct account planning and research with project managers.Develop media plans and campaign strategies using internal tools and data for sizing, targeting, budget, and the right measurement approach.Align partner objectives to platform best practices and measurement strategies.SFDC pipeline creation and management for upsell and expansion opportunities.Work exclusively on expansion of client ad sales business for Fortune 500 companies by running end-to-end sales acquisitions through full sales cycle with thorough funnel optimization.Fully able to initiate, manage and communicate C-level conversations across Fortune 500 companies in the North American market. Campaign Setup, Management, and Optimization Define campaign programs, support kick-off calls, and manage creative asset review and approval.Create bulk sheets and keyword lists for campaign launches.Support the measurement team to set up studies, track campaigns, and effectively communicate performance to clients.Oversee campaign setup, ensuring all delivery requirements are met, custom schedules, and Deal Review approval.Optimize campaigns with Ad Sales tools, driving conversions through retargeting, high-intent targeting, and data-driven adjustments.Work across paid, owned, and earned media channels to maximize campaign efficiency and impact.
Responsibilities & skills
Education
4-5 years experience in marketing, advertising, Enterprise or the digital industry.Experience in search, display, customer data, and ads measurement.Excellent analytical skills, with a clear ability to optimize and upsell media campaigns based on media performance across paid, owned, and earned channels.Demonstrated experience building and managing relationships with business and marketing leaders within client or agency organizations; build new and nurturing existing relationships are a plus.Proven track record of leveraging client budgets to drive broadened engagement and increased ad spend on platform.Strong presentation, communication, and collaboration skills, with the ability to build relationships and convey information clearly to diverse audiences.Ability to work both autonomously and collaboratively, thriving in a fast-paced and dynamic team environment.Bachelor's degree in business administration, Digital Marketing, Sales Administration or equivalent experience.
Experience
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Teleperformance
As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. In the end, we just help organizations adapt to change and master the future. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.Our high-tech, high-touch approach blends the best of technology and empathy. We thrive in a diverse and inclusive culture that celebrates the differences and strengths of our people. The happiness, well-being, and safety of our employees remain our priority, and we are proud to be an Employer of Choice: 99% of our employees work in a certified Best Place to Work® or Great Place to Work® site.The future of work is here. Are you ready to take a giant leap towards a bigger and brighter career? We’ll help you get there. Take your career to greater heights with Teleperformance.Mission: We make people's lives simpler, faster, and safer by combining the most advanced solutions with data analytics and disciplined processes to help companies transform and run better - all powered by passionate people. We are inspired to deliver only the best in all that we do. ... Read more
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