Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects. Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce. Our Work CultureAt Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment. Autonomous - We encourage and trust your decision making skills.Progressive work environment- If you have skills to prove we have all ladders for you to growInnovative - All ideas mattersInclusive - Everyone is Included and everyone winsWe work hard and party even harder.  

Six Sigma certified (yellow belt minimum, green or black belt preferred)Background in a sales support environment, with experience managing KPIs of Sales Representatives and Project ManagersProficiency in Excel/Google Sheets, including pivot tables, conditional formatting, vlookups, etc.Experience in managing stakeholders, multiple processes, departments, and projects simultaneously

Prior experience in putting together reporting framework and business review presentations from a data perspectiveExperience in managing integrity and accuracy of data sources used regularly to measure bonus/incentives/sales performanceExperience working in Business Process Outsourcing and is used to a very fast-paced environmentAbility to meet tight deadlines and comfortable with working beyond regular office hours when necessaryResponsibilities: