Job Description

Full job descriptionThe job holder will be responsible for maximizing sales through exceptional customer service. The job holder will also be responsible for maintaining the desired retail operations, customer service, replenishment, recovery standards in the store in all aspects. . Shop Keeping and Store Standards:-Maximize and contribute to sales within the store through exceptional customer service and retail experienceEnsure all stock is laid out and displayed according to standard layout norms (product placement, signage, neat and well folded, arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc)Ensure all products are price tagged and bar-coded before displayEnsure correct rotation of stock on shelves and assist in accurate stock counts as per store requirementsEnsure all stock administration (stock count, inter branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorizedEnsure awareness and vigilance at all times of security in the store without any negligenceEnsure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all timesGive accurate and current information about the product for all inquiriesIncrease the customer database by adding new customers to the mailing listUnderstand the returns policy and ensure effective implementationHelp store merchandiser and/or store manager in product placement and arrangementDress up Mannequins & attend to other visualsMaintain a clean and well-organized back- stock area and keep the employee break area neat and tidy