Responsible for warm welcome and fond farewell processes. S/he checks-in and checks-out hotel guests according to established hotel standards, handles cash and credit-card transactions and provides cashiering assistance to our guests. Provides information to all guest’s inquiries. Provides assistance and advises guests on reservations bookings and general information.The primary responsibilities of the role include:Enlivens the RC Philosophy at all timesMaintains complete knowledge at all times of the following:All hotel features/services, hours of operationAll room types, numbers, layout, décor, etc.All room rates, special packages and promotionsDaily house count and expected arrivals and departures

College Diploma required

Must have a minimum of 1 year Front Office experience with The Ritz-Carlton or another hotel company.