Job Description
Telstra Health is proud to work collaboratively with the Australian Government and specialist partners for the delivery of 1800RESPECT from 1 July 2022, as the national front door for people experiencing, or at risk of experiencing, domestic, family and sexual violence (DFSV) and workplace sexual harassment (WSH). Our purpose is to provide an accessible, high quality, clinically informed and evidence-based service that meets the diverse needs and complex considerations of individuals seeking support.Working with stakeholders across the business and third parties, this role is charged with revising the structure of our training program for those counsellors joining the service, coordinating and delivering training; ensuring every counsellor has a positive experience through the training process. This is a maximum term opportunity until 30 June 2027. We are considerations applicants across Australia.Major accountabilities:Facilitatate training sessions and elearning modulesUpdate and enhance training materials which may be done in conjunction with internal and external stakeholdersTrain and upskill internal team membersPlan and schedule training servicesAnalyse and review training identifying areas for continuous improvement
Responsibilities + Skills
Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes and identifying growth opportunities.
Education
Strong written and spoken communication skills including the ability to present effectivelyAbility to build and maintain relationships with stakeholders, partners and team members
Experience