Job Description

Due to an expanding team multiple positions are available to join this high-volume customer service team. Your role will be to take inbound and make outbound calls to internal and external stakeholders. You will be able to think quickly on your feet and be able to provide an exceptional customer experience. You will be a problem solver and be able to assist in the tracking and processing of orders and organising orders to get to destination. Only Full time applications will be considered. What you'll need to succeedTo be considered for the role, we are looking for a friendly, courteous, and enthusiastic customer service specialists with:Strong written and verbal communication skillsPrevious experience working in a contact centreStrong time management and organisational skillsThe ability to build strong rapport and empathise with customersProficient knowledge of using Microsoft Office suitYou will be adaptable and resilient.Be able to work over phone, and email with customers.You will be computer savvy and able to manage multiple computer systems at once.