Job Description

We have multiple roles available for Customer Service Representatives of all levels (entry-level and experienced) to join our Workers Compensation team based in West Perth. This role also offers fantastic hybrid work arrangements to give you more flexibility. This consists of a mandatory two days per week in the office, with the remaining three being your choice of either working from home or in the office. On top of this, subsidised $10/day underground parking is available for the days you are in the office.  Your primary purpose responsibility will be to manage a portfolio of complex Workers Compensation claims with the aim to help injured workers’ recovery and return to work as quickly and safely as possible.  You'll accurately determine liability on new and existing claims and establish strategic Case Management Plans in collaboration with the injured worker, their employer and other relevant stakeholders including (but not limited to) brokers, medical professionals and solicitors.