Job Description

Reasons to Apply – At a GlanceAustralian Citizenship is required. This role offers the chance to make a meaningful impact while building your skills in administration, stakeholder engagement, and process improvement - all within a purpose-driven environment.Join a growing Federal Government agency with a strong focus on operational excellence and career development.Enjoy flexibility and stability with a hybrid work model, competitive hourly rate, and potential for extension or permanency,Your New CompanyYour organisation delivers a national support system for Australians living with disability, funding essential services tailored to individual needs and helping people achieve their goals. As a growing Federal Government agency focused on operational excellence, this role offers a chance to contribute to meaningful initiatives and take your career to the next level.Your New RoleYou will be responsible for:Providing administrative support to the Internal Review Branch, including managing inboxes, calendars, and appointments.Assisting participants and applicants through the internal review process with clear communication and guidance.Conducting research and analysis to support decision-making and improve review outcomes.Preparing meeting documentation, drafting written communications, and maintaining accurate records and databases.Triaging and processing incoming internal review requests, escalations, and related work types.Liaising with internal and external stakeholders to resolve moderately complex enquiries and contribute to continuous improvement.