Job description
Job DescriptionThe PositionTo provide prompt and courteous F&B service to the Hotel’s guests. KEY ROLES & RESPONSIBILITIESRead daily events, to acknowledge any VIP’s arrivals.Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.Serve and clear food and beverage items in an unobtrusive and professional mannerUtilize the POS system to ring up sales, print checks, close checks and complete cash-out proceduresCarry trays, bus and reset tables with linen, china, glass and silverAscertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolvedFollow cash and credit card procedures according to the guidelines of the accounting departmentMaintain a clean, neat and orderly restaurant throughout servicePolish silver, refill salt, pepper and sugar, creamers, etcEnsure that work station is stocked with appropriate condiments at all timesReport any guest comments regarding food and beverage to manager
Responsibilities & skills
Secondary education
Education
Average reading, writing and oral proficiency in the English languageMust be well presented and professionally groomed at all timesAble to account and handle cash effectively and efficientlyGood communication and customer contact skills; good problem resolution skills
Experience
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Jumeirah
Overlooking tranquil lakes and the striking Dubai Marina skyline, the hotel offers its guests 3 dining and entertainment options, 7 meeting rooms, an outdoor pool and spa. Mövenpick Jumeirah Lakes Towers is is highly convenient for business activities or leisure as suited for exploring one of the most exciting cities in the world.
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