Job description
Job DescriptionConsistently offer professional, engaging and proactive guest service while supporting fellow colleaguesRegularly patrol all areas and buildings.Manage presence of trespassers and unauthorized persons found on property.Conduct security and baggage checks as required.Monitor CCTV cameras and take all necessary actions to secure guests, colleagues.Monitor and report any vehicle infractions occurring on the property including parking, speeding, dangerous driving, etc.Promptly respond to any activated fire prevention devices, investigate causes and report findings.
Responsibilities & skills
Strong written and verbal communication, interpersonal and conflict resolution skills are requiredProven ability to work cohesively as part of a team in a multi-culturally diverse environmentProven ability to focus attention on guest needs, remaining calm and courteous at all times
Education
Previous Security / Safety experience required in a similar capacity in a luxury hotel environment is preferredCurrent First Aid and CPR certification is required, current Advanced First Aid certification is preferred
Experience
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sofitel
First impressions are lasting. You are the beginning of an exceptional guest experience. As a Telephone Operator cum CID Agent, you will be actively engage with the guests and service their needs that reflect our exceptional experience delivery.About the HotelSofitel Dubai Jumeirah Beach is a luxury five-star hotel located in Jumeirah Beach Residence and opens directly onto Dubai’s most popular recreation promenade The Walk as well as the new beachfront low-rise leisure and retail destination The Beach. Luxury stays and culinary excellence are the hotel’s cornerstones. All 444 rooms and suites overlook the azure waters of the Arabian Gulf and Ain Dubai. Guests can indulge in exquisite international flavours at the Infini Pool Lounge and Café Concierge our all day dining restaurant Club Millésime.What is in it for you:
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