Job description
Job DescriptionDay to day, your responsibilities will include but not be limited to:Effectively handle guest complaintsAssist with rostering, taking into consideration forecast, wage cost, staff requests etcEnsure staffing levels are adequate for the next service period, making adjustments to the roster where necessaryEnsure there is enough mis en place for serviceEnsure beverage cost is maintained to budgetReport any shortages in equipment to the managerConduct staff training including induction, product knowledge etcCounsel staff if not performing to the Outlet's standardsAttend and actively participate in necessary meetingsBe able to take charge of the outlet/area in the absence of the ManagerDaily stock orderingFlexibility to work in all F&B areas
Responsibilities & skills
Flexible to work early or late shifts, weekends and public holidays.Capacity to work well under pressure.Bar background additional advantageStrong Multi-Tasking skillsProven ability to working fast passed settings.
Education
Previous experience with senior responsibilities in Food & Beverage Service.Strong leadership skillsEffective time management, communication and problem solving skills
Experience
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sofitel
First impressions are lasting. You are the beginning of an exceptional guest experience. As a Telephone Operator cum CID Agent, you will be actively engage with the guests and service their needs that reflect our exceptional experience delivery.About the HotelSofitel Dubai Jumeirah Beach is a luxury five-star hotel located in Jumeirah Beach Residence and opens directly onto Dubai’s most popular recreation promenade The Walk as well as the new beachfront low-rise leisure and retail destination The Beach. Luxury stays and culinary excellence are the hotel’s cornerstones. All 444 rooms and suites overlook the azure waters of the Arabian Gulf and Ain Dubai. Guests can indulge in exquisite international flavours at the Infini Pool Lounge and Café Concierge our all day dining restaurant Club Millésime.What is in it for you:
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