Job description
Job SummaryAs an Account Manager you support the development of deep customer relationships, managing and growing your own defined portfolio of accounts. This role iscritical to maintaining strong customer relationships that grow TBTC. and Telstra’s revenue across our business customer portfolios. Your ability to listen to and deeply understand our customers, combined with your exceptional organisational skills will ensure you support our business customers to find the best ICT solutions to achieve their business goals. You will always put the customer first and support our pillars of Customer Obsession, Brilliant People and Partnerships, Responsible Growth and Returns and Execution Excellence.Job DescriptionWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.This includes making Telstra the place you want to work. For you, that means a having career that grows with you, and working with a team powered by a human connection that prioritizes well-being and choice. Here’s what you can expect from usFlexible working. Wherever you live, choose where, when, and how you work so you can be at your best.There when life happens. From Gender Affirmation Leave to Telstra’s Additional Leave Day, we give you time to spend away from work when you need it most.Pay for performance. We recognize outstanding contributions through our generous incentive programs.Parental Leave. A gender-equal policy for parents so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave.Unlimited learning. Level up your credentials with access to 17,000 learning programs.Learn ‘on the job’ and achieve university credits toward degrees and master’s programs.Global presence. With a global presence across 22 countries, there are many opportunities to work where we do business.Extra perks. Receive 25% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.
Responsibilities & skills
Education
Communication written and verbal (Inactive)Customer Relationship Management (CRM)End to End SalesExcel skillsGrowth MindsetICT ManagementListeningOrganisational SupportPowerPointProduct SolutionsRelationship ManagementStakeholder Management
Experience
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Telstra
We're Australia's largest telecommunications and technology company with a presence in over 20 countries.But we're always thinking big. We have ambitious growth plans, with a clear vision to become a world-class technology company that empowers people to connect.That is why your ideas, passion and energy will be welcomed regardless of where you are or what you do.
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