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Spa Service Expert_SA (Spa Receptionist)
Job description
FunctionJoin our amazing team and create and deliver unforgettable and memorable Spa experiences. We are recruiting for Professional, vibrant and enthusiastic individuals with a positive attitude. Reporting to the Spa Management, the successful candidates will be required manage the front desk / reception area. Upsell and offer guests a wide range of Beauty, Body, Skin Therapy and treatments, whilst maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment.
Responsibilities & skills
Well-groomed appearance as per company standardsProfessional Disposition
Education
Recognised & relevant qualification in Body, Skincare and Beauty Therapy and treatment advantageousAt least 2 years` experience in a frontline similar role i.e Receptionist within a hospitality environment
Experience
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Marriott International, Inc
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.
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