Job description
Full job descriptionTo provide an industry leading, simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company and client directive. To actively promote the brand by providing quality Customer Care at every instance, resolving customer queries whilst also promoting services in turn stimulating revenue for the business and driving brand NPS. To handle and resolve day to day customer requests received via different channels of communication and as per client guidelines.Role and Responsibilities· A key role within a small dedicated team responsible for business partner support
Responsibilities & skills
Customer Service Qualifications desired but not essential
Education
Experience
3+ years within a customer care environment 3 years of complaint handling experience
Ready to apply?
Sign in and make sure your profile and resume are up to date.
Teleperformance
We are seeking a Junior Business Insights Developer with expertise in Power BI to join our Central Business Insights team. This role is ideal for a motivated individual who is eager to learn and grow in the field of business intelligence. You will assist in developing, analyzing, and presenting business insights, utilizing Power BI and other reporting tools. You will work closely with senior team members to gain exposure to complex BI projects while contributing to impactful business decisions.
View company profile