FT Deli Bakery Sales Manager (H)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSESupport the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.DUTIES AND RESPONSIBILITIESManage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS AssociatesDaily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectationProvide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and CultureSupport the achievement of budgeted financial and operating resultsSmile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customersRole model outstanding, friendly customer service and use skills and knowledge of department products tooffer solutions that meet or exceed customers' expectations Control store's expenses through proper ordering, care for supplies and equipmentUnderstand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems. Understands and utilizes Average Cost Inventory System (ACIS)Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintainedEnsure Deli Bakery HMS schedules are written to provide extraordinary customer service at all times, should create every other weekEnsure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelinesObserve and correct all unsafe conditions that could cause associate or customer accidentsEnsure compliance with local, state and federal regulationsRecord and report all associate and customer accidents in accordance with established Food Lion proceduresMonitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent lossesEnsure that all advertising and sales promotion materials applicable to the Deli Bakery HMS are properly utilizedEnsure compliance with local, state and federal regulationsAdhere to all company guidelines, policies and standard practicesMaintain security standards