Full job descriptionESS delivers the best hospitality and support services to remote and Defence sites across Australia. From mess halls to accommodation and recreation facilities, our teams keep Defence communities running smoothly every day.ESS, part of Compass Group, is a leader in providing hospitality services across Defence, Offshore, and Remote sites in Australia. We’re seeking a Cleaning & Accommodation Manager to oversee and enhance our accommodation and cleaning services on site.About the RoleAre you an experienced leader with a passion for operational excellence and service delivery? Compass Group is seeking a dedicated Cleaning & Accommodation Manager to oversee and enhance our accommodation and cleaning services on site.About the RoleAs the Cleaning & Accommodation Manager, you will be responsible for the day-to-day management of cleaning and accommodation operations, ensuring high standards of service, safety, and compliance. You’ll lead a diverse team, manage budgets and supplies, and drive continuous improvement across all functions.Key ResponsibilitiesOversee accommodation and cleaning services to ensure consistent operational excellenceEstablish and manage stock control systems, orders, and supply processesDevelop and maintain staff rosters to meet operational requirementsRespond to member enquiries and resolve issues promptly and professionallyManage budgets, ensuring operational efficiency and cost controlEnsure full compliance with health, safety, and hygiene standardsPrepare regular performance and operational reports

Diploma or degree in Facilities Management, Hospitality Management, Business Administration, or similar (advantageous)Certification in cleaning management or a related discipline (advantageous)Strong understanding of health and safety regulations relevant to cleaning and accommodation

Minimum 3 years experience in a managerial role within cleaning, accommodation, or facilities services