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IT Support Associate, OpsTech Solutions

Job Description

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminalsAs an IT Support Associate, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon. Key job responsibilities Responsibilities include, but are not limited to - Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities. - Handling support requests and procedures across the network. - Assisting in training new hires. - Continuous learning of new technologies. - Supporting customers from multiple buildings in the area, as well as remote customers. - Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours. - Traveling within your local or regional area to support our customers. 

Responsibilities + Skills

Education

CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certificationsExperience in a dynamic environment with a high degree of customer service

Experience

Job Summary

  • Published on: Monday, 17th February 2025
  • Designation: IT Support Associate, OpsTech
  • industry: Education
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Al Jubail
  • Salary: 0
  • Gender:
  • Application Deadline: Monday, 17th February 2025

About the Company

  • Company Name: Amazon.
  • Address:
  • Website: https://www.amazon.com
  • Company Profile:
  • DESCRIPTIONThe role is open only for Saudi Nationals.Amazon Saudi Arabia, is looking for a smart, enthusiastic, hard-working and creative Vendor Manager/Category Manager to join our business to be based out of Riyadh.The Vendor Manager will be responsible for developing and owning the strategy for some of out top vendor relationships in KSA. Within this role, the individual will have the opportunity establish and maintain strong vendor partnerships, manage category profitability, and identify means to improve the customer experience. We are seeking a business leader with a broad skill-set which demonstrates analytical horsepower, excellent business judgment, strong vendor management and negotiations skills, deep curiosity to uncover how things work, and a passion for creating a world class shopping experience for our customers. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of these organizations. Experience in business analytics, strategic thinking, negotiations and operations are required.

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