Job Description
Job DescriptionWHY THIS JOB EXISTS To serve the needs of the business, our guests and our colleagues by maintaining the effectiveness of the day-to-day guest service operations, enhancing guest experience by being one of the key points of contact for guest interaction in the resort. At Anantara, we are proud to represent our resort and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all. KEY DUTIES AND RESPONSIBILITIES Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: C
Responsibilities + Skills
Education
Proper and prompt handling of callsMessage handlingCompliance with request as per SOPUsage of standard phraseologyTaking Invilla dining ordersHandling seaplane and domestic bookings
Experience
