Job Description
Job DescriptionThe primary responsibility of Gift Shop Attendant is to Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. Keep storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage. Report accidents, injuries, and unsafe work conditions to manager.
Responsibilities + Skills
Education
A strong focus on customer servicePrior experience in hotel front office operations is preferredExcellent communication skills; fluency in English is required
Experience
Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
