Job Description
Job DescriptionAs Room Service Captain, you need to ensure the effective delivery of in-room dining services to guests of the hotel. Your key duties and responsibilities will be to ensure that the in-room dining service is delivered in line with the brand service standards, that orders are delivered on time having been thoroughly checked, and that tray clearance is done quickly. Additionally you will be required to fully participate in departmental training sessions to improve personal skills and service levels, interact with guests in an upbeat and friendly manner in order to maximize satisfaction, and capitalize on the returns to the hotel.
Responsibilities + Skills
Education
High School diploma
Experience
Previous experience in a Food & Beverage/Restaurant rolePassion for teamworkExcellent guest service skills
