Job Description

Join AWS as we invest NZ$7.5 billion in New Zealand over the next 15 years. As an AWS Technical Consultant (Technical Account Manager) you will provide consultative architectural and operational guidance to New Zealand's Independent Software Vendor (ISV) customers to help them achieve the greatest value from AWS.Key job responsibilitiesYou’ll build solutions, provide technical guidance and advocate for the customerEnsure AWS environments remain operationally healthy whilst reducing cost and complexityDevelop trusting relationships with customers, understanding their business needs and technical challengesUsing your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk managementConsult with a range of partners from developers through to C-suite executivesCollaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account ManagersWith a bias for action, you'll proactively find opportunities for customers to gain additional value from AWSProvide detailed reviews of service disruptions, metrics, detailed prelaunch planningBeing part of a wider Enterprise Support team you’ll provide post-sales, consultative expertiseSolve a variety of problems across different customers as they migrate their workloads to the cloudUplift customer capabilities by running workshops, brown bag sessions, etc.