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Account Manager, Cloud Sales Centre, ANZ Growth Team

Job Description

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Innovation and education is at the core of our Cloud Sales team vision, to re-imagine how we help our customers scale. We imagine a world where organisations leverage their current trajectory and investment, by providing knowledge and support to rethink their businesses strategy – with AWS cloud computing technology as an enabler to innovation and growth.If you’re motivated by engaging with customers and helping them achieve their goals, this is the role for you. As a Cloud Sales Account Manager, you can help shape the future of Australian businesses in the cloud.

Responsibilities + Skills

Education

About the teamOur Cloud Sales team help businesses start their journey to the cloud, and advise AWS customers where they can leverage AWS services to further enable their growth. We work at the edge of technology innovation, and are focused on helping customers of all sizes transform through technology, and build for the future.BASIC QUALIFICATIONS

Experience

Job Summary

  • Published on: Thursday, 12th June 2025
  • Designation: Account Manager, Cloud Sales
  • industry: Medical and Health
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Auckland
  • Salary: 0
  • Gender:
  • Application Deadline: Thursday, 12th June 2025

About the Company

  • Company Name: Amazon New Zealand.
  • Address: S273 Westfield Shopping Centre, 219 Don McKinnon Drive Albany Auckland 0632, New Zealand
  • Website: https://www.aboutamazon.co.uk/
  • Company Profile:
  • · Build a strong foundation of knowledge around AWS cloud services and the cloud ecosystem· Prioritize, manage and own emerging and developing key customer risks/issues from start to finish· Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence· Drive down mean time to engagement and communication for all key customer issues· Broad understanding of AWS architecture and service inter-dependencies· Collaborating with key stakeholders around documentation and processes regarding recurring issues· Provide crisp and timely communication on developing issues to relevant stakeholders and service teams· Analyze data trends on key customer issues to identify potential issues· Ability to maintain composure in dynamic and high-pressure situations· Perform other duties as required by the organization

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