Job Description
GENERAL SUMMARY:The Tech-Advisor lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and processes to help the team ensure that all customers get a different & better experience. A Tech-Advisor must be able to work effectively with team members to ensure effective communication, teamwork, and operation in serving customers at their location. The Tech-Advisor delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards.
Responsibilities + Skills
Excellent verbal and written communicationSound business sense, with the ability to analyze, prioritize, identify, and implement solutions
Education
h. Train, support and deliver the 5-for-5 process to educate our customers about their vehicles conditions and partnering with them on any necessary solutions
Experience
