Job Description
At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.Essential Duties:Patient Scheduling (Hospital Based and Professional Services)The responsibilities include but are not limited to, accurate coordination and appropriate issuance of appointments for hospital-based departments and provider services. In this role, the individual will have contact with patients via phone, hospital departments, practice areas, and external clinical service providers. Scheduling tasks include:Secure and complete inbound scheduling requestsReview clinical orders to support service requestsInitiate outbound calls to complete scheduling requestsCommunicates pre-procedure prepsSecure and validate required demographic and insurance informationVerify insurance information and coverage
Responsibilities + Skills
Advise and secure patient payments prior to serviceRefer patients to financial counselorsInitiate medical necessity checks as requiredInitiate and obtain Notice of Admissions to insurance payers
Education
Secure and validate required demographic and insurance informationVerify insurance information and coverageSecure clinical information to support authorization and referral requirements
Experience
