Job Description
Full job descriptionLead Shift Leaders support General Managers in their efforts to develop a team of dedicated people delivering great guest experiences and profitable top line sales. They assist in the development of Shift Leaders and crew and fulfill accountabilities assigned by the General Manager.If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Lead Shift Leader for a Dunkin’ Donuts franchisee is a great career choice. Our team is committed to making our guests’ day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise!
Responsibilities + Skills
Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.Building Effective Teams get the right people in the right places, enabling them to make decisions and celebrate success as a team.
Education
Able to clearly express oneself verbally and in writing (English)Restaurant, retail, or supervisory experienceGuest Focus anticipate and understand guests needs and exceed their expectations.Passion for Results set compelling targets and deliver on commitments.
Experience