IS Service Desk Technician I

Job Description

Position Summary:Under direct supervision, deliver basic Service Desk services by providing team members with a single point of contact to report problems or direct inquiries. Perform tasks that present low risk to the environment and will analyze and resolve basic problems relating to clinical and business applications, desktops, network connectivity, printers and peripheral connectivity issues, and mobile devices to include laptops, iPads and CareAware devices). In addition, the Service Desk Technician I will learn assigned systems and gain baseline knowledge of the environment. 

Responsibilities + Skills

Education

Bachelors degree in Information Services.High School Diploma and two years of experience in field engineering or desktop/mobile support. Experience may substitute for degree.

Experience

Job Summary

  • Published on: Wednesday, 25th December 2024
  • Designation: IS Service Desk Technician I
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Akershus
  • Salary: 0
  • Gender:
  • Application Deadline: Wednesday, 25th December 2024

About the Company

  • Company Name: Central Maine Healthcare.
  • Address:
  • Website:
  • Company Profile:
  • 7. Performs ambulance registrations and charge posting within designated deadlines in order to assure revenue is recorded accurately and in a timely fashion.8. Maintains insurance and employer master files to reflect most current data. Processes faxed copies of insurance cards and updates patient accounts within 24 hours of receipt of fax.9. Accessible for registrations, patient transfers and/or EMPI functions during entire shift, using a pager as necessary to meet position requirements.10. During periods of system downtime and/or hours of non-coverage in HIM Department, performs the following key activities:a. Maintains communication systems for notifying other departments in the event of duplicate medical record number assignment occurring in a real time environment.

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