Job Description
Full job descriptionAt Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Central Maine Healthcare is seeking a Customer Service Rep to join our Food Services team!This is a full time, benefits eligible position.Starting pay is $18.25 per hour. The Customer Service Specialist may work in either a Food or Facilities operation. Their main function is to handle customer service interactions through either face-to-face, email, or telephone communications. The Customer Support Specialist may also be required to record and document various interactions for management follow-up. The general responsibilities of the position include those listed below, but Central Maine Healthcare may identify other responsibilities of the position.
Responsibilities + Skills
Handles customer service inquiries and problems via the telephone, recording recurring problemProvides immediate assistance to customers as requested.Maintains a method to document, track and research customer input.Shares recurrent problems identified by customer input.
Education
Robust Paid Time Off (PTO) programMedical plan with enhanced Tier 1 benefits provided within the CMH system.Dental planVision plan
Experience
