Job description
At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.Position Summary: The RN, Clinical Assistant is responsible and accountable for the delivery of patient care in the physician office setting, utilizing the Nursing Process, taking into account the biophysical, psychosocial, environment, self-care educational needs of the patient, family and/or significant other(s). Demonstrates outstanding customer service skills on behalf of Central Maine Medical Group (CMMG). The RN, Clinical Assistant practices in accordance with CMMG’s Clinical Policies and Procedures, and operates within the Maine Nurse Practice Act. The RN, Clinical Assistant acts as the patient’s advocate, manages supplies, equipment, and sophisticated instrumentation, promotes teamwork with staff, physicians, and personnel in other departments; and supports the values of CMMG. Provides direct and indirect patient care in the practice. Provides care that reflects initiative, flexibility and responsibility indicative of professional expectation with a minimum of supervision. Determines priorities of care based on physical and psychosocial needs, as well as factors influencing patient flow through the system. Communicates with the providers about changes in patient's status, symptomatology and results of diagnostic studies. Is able to respond quickly and accurately to changes in condition or response to treatment.
Responsibilities & skills
Education
6. Answers telephone calls in a professional manner; refers patient problems to the providers as indicated; schedules patient appointments.7. Maintains accurate and continued nursing documentation including patient histories, conditions, treatments, responses and assessment of changes.
Experience
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Central Maine Healthcare
7. Performs ambulance registrations and charge posting within designated deadlines in order to assure revenue is recorded accurately and in a timely fashion.8. Maintains insurance and employer master files to reflect most current data. Processes faxed copies of insurance cards and updates patient accounts within 24 hours of receipt of fax.9. Accessible for registrations, patient transfers and/or EMPI functions during entire shift, using a pager as necessary to meet position requirements.10. During periods of system downtime and/or hours of non-coverage in HIM Department, performs the following key activities:a. Maintains communication systems for notifying other departments in the event of duplicate medical record number assignment occurring in a real time environment.
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