Laboratory Technician III (Complaints) - Shift A - Coyol SiteBoston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.Remote Eligible: OnsiteOnsite Location(s): Coyol, CRAdditional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer and has been recognized with the Catalyst Award in 2022, a prestigious recognition of diversity, equity and inclusion excellence. Also, we have a Gender Equality Policy to support our compromise.

Excellent customer service and customer-centered communication skills.Planning and execution applied to the right priority for day-to-day tasks and ability to promptly identify and escalate any conflicts is required.

Knowledge of Operational Excellence principles, understanding, and previous experience with Process Improvement initiatives is a plus (Kaizen events or other).