Job SummaryBeyond building a great product, effectively managing the daily operations of the product is equally important and very critical to the overall success of the product.We're looking for a smart, intelligent, empathetic, passionate and experienced individual to head business operations at Monnify.The operations manager duty commences once a product or feature is launched, as he/she would be responsible for activities required for smooth running and support of the product from an operations perspective. Amongst your responsibilities would be creating, managing, training and mentoring an effective operations team comprising of settlement, reconciliation, dispute, fraud, customer support teams, and defining processes and procedures for the effective collaboration and functioning of these teams.Working with various teams within and outside the organisation, the operations manager is responsible for fulfilling our key mission of providing financial happiness to Monnify’s stakeholders.If this excites you, it excites us too and we would love to have you on board.

Excellent communication skills (both written and verbal).Strong interpersonal skills and ability to form alliances and partnerships with other organisations. Strong project management and execution skills.

Excellent understanding of how payments work.