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Maxis
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Head Of Performance & Analytics (Credit & Collections)

Maxis Kuala Lumpur Full-time

Job description

Are you ready to get ahead in your career?We want to empower you turn your ambitions into achievements.We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities. Why does this job exist and why is it critical? This role will lead a team of analysts to establish performance management and analytics capability to support Credit & Collections department, with strong focus on identifying opportunity to increase Collection and improve accuracy of Credit assignment. This role will also be the business lead to work with Data Scientists to develop and enhance Machine Learning Models used for collection treatment, contact strategy and Credit assignment, with the ambition of providing Credit or Collections as a Service to external customers. What are you accountable for?Understand current internal business processes and assess the performance of C&C to improve timely collection of accounts receivable and lowest cost. This includes improving analytical segmentation and capabilities, negotiation with financial institutions and driving digitization of paymentsUnderstand information and insights from data sets and identifying trends and patterns while comprehending visualisations of data.Provide advice on credit risk to key stakeholders (Sales, Finance, Product) and ensuring Credit and Collections rules are incorporated at GTM stage

Responsibilities & skills

Once youve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.

Education

Bachelors Degree Specialized in Actuarial Science, Economics, Data Science, or equivalentTotal Relevant Experience: 4 to 7 years of strong and solid background in Strategy, Business Analysis or Data Science, Telecommunications, or Banking (with focus on Credit & Collections)Experience in Business/Data Analytics and Machine Learning Models

Experience

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About the company

Maxis

Here at Maxis, we are driven by our brand purpose of mainstreaming what’s next. Our passion drives us to innovate and market services that are worry-free and ‘Always On’ for our customers. We also strive to provide an unmatched end-to-end internet experience - bringing together advanced always on connectivity and digital experiences.Our people are our competitive advantage. We prepare for the future today by developing the skills and talent of all employees, making Maxis a great place to work for people who desire to grow and learn. Underpinning this is the MaxisWay, our approach to work that champion passion, positivity, and collaboration which trigger radical change and innovation within the industry.
https://www.maxis.com.my/
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