At Honeywell, we make a lot of incredible things. But most importantly, we make the future and are looking for people to join our team of a global team of future shapers. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future. Our people are committed to each other and to the realization of our vision through their unique job functions. Our businesses embrace the challenges of innovation so that we define the future. And our global opportunities are endless for you to grow and get recognized for your passion to perform.We are currently seeking a Senior Technical Support Professional to join our team in our Bangsar South, Kuala Lumpur office.Key ResponsibilitiesHandle internal and external customer related issues and concernsPoint of escalation for Tech Support & Exp Tech Support Professionals.Record all customer interactions into a CRM (Customer Relationship Management) DatabaseConduct Technical Support data analytics applicable to Customer Interactions and Product Data

Bachelors Degree in engineering ie. Electrical/ Electronics / Instrumentation/ Mechanic/ Computer Science.

Min 10 ~ 12 years of relevant experience in configurations of FIRE/ SECURITY/ BMS Products in the field or min 6 ~ 8 Years of experience in providing technical support of these products.Excellent communication skills (oral and written)Excellent interpersonal, organizational, and time management skillsExcellent Project Management Skills and Presentation Skills.